Terms of Service
This website is operated by JLW Global Enterprise. Throughout the site, the terms “we,” “us,” and “our” refer to JLW Global Enterprise. By accessing this Elephant website, you agree to be bound by the following terms and conditions. The content of these terms and conditions may be updated, modified, or removed at any time without prior notice. Please note that we reserve the right to change the terms and conditions at our discretion. Any violation of these terms and conditions may result in immediate action against the offender(s).
Intellectual Property Rights
Unless otherwise noted, all materials on this website, including images, illustrations, designs, icons, photographs, video clips, and written content (collectively referred to as the "Contents of the Site"), are protected by copyrights, trademarks, trade dress, and/or other intellectual property rights owned, controlled, or licensed by JLW Global Enterprise and Elephant.
The trademarks, logos, characters, and service marks displayed on this website belong exclusively to Elephant or are licensed to Elephant. The use or misuse of these trademarks or any other content on this website is strictly prohibited. We welcome requests for permission to use the content or materials provided on this site. Permission will be granted on a case-by-case basis. Interested parties are kindly requested to direct their inquiries via email to: support@elephant.com.my.
Links to Other Websites
We may provide links to third-party websites that we neither monitor nor control. We are not responsible for examining or evaluating the content, accuracy, or reliability of any third-party materials, products, or services. We disclaim all liability for any harm or damages related to the purchase or use of goods, services, resources, or content from third-party websites. We highly recommend reviewing the legal and privacy policies of third-party websites before engaging in any transactions. Complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.
Accuracy, Completeness, and Timeliness of Information
Nothing on this website should be interpreted as providing medical advice or serving as the basis for any decision or action. Specific medical advice should always be sought from a qualified physician.
While we make every effort to keep this website updated, some information may become outdated. Except as explicitly stated, we do not guarantee the accuracy, completeness, or usability of the information provided on this website. We reserve the right to correct any errors, inaccuracies, or omissions and to update, modify, or remove content without prior notice.
Availability of Products and Services
The products displayed on our website are subject to availability. We do not guarantee or warrant that these products will be available at any given time. All product descriptions and pricing are subject to change without prior notice. We reserve the right to discontinue any products or services at any time. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return & Refund Policy.
We strive to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. Such limitations may be applied on a case-by-case basis.
Accuracy of Billing and Account Information
We reserve the right to refuse any order placed with us. At our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed using the same customer account, credit card, or billing/shipping address. If we modify or cancel an order, we may attempt to notify you by contacting the email address or phone number provided during checkout. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You also agree to promptly update your account and other relevant information, including your email address, mailing address, and credit card details, to ensure we can complete your transactions and contact you when necessary.
User Comments, Ratings, Feedback, and Other Submissions
You agree that your comments will not infringe upon any rights of third parties, including copyright, trademark, privacy, or other personal or proprietary rights. Your comments will not contain libellous, unlawful, abusive, or obscene material, nor any computer virus or malware that could disrupt the operation of the Service or any related website. You must not use a false email address, impersonate others, or mislead us or third parties regarding the origin of your comments. You are solely responsible for your comments and their accuracy. We assume no responsibility or liability for any comments posted by you or any third party.
You grant us the unrestricted right to edit, copy, publish, distribute, translate, and otherwise use any comments you submit to us. We are under no obligation to: (a) maintain confidentiality of any comments; (b) pay compensation for any comments; or (c) respond to any comments.
We reserve the right but are not obligated, to monitor, edit, or remove content deemed unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.
Prohibited Uses
In addition to other prohibitions outlined in the Terms of Service, you are prohibited from using the site or its content:
(a) For any unlawful purpose;
(b) For any obscene or immoral purpose;
(c) To submit false or misleading information;
(d) To collect or track the personal information of others;
(e) To engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;
(f) To solicit others to perform or participate in any unlawful acts;
(g) To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(h) To infringe upon or violate our intellectual property rights or those of others;
(i) To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet;
(j) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(k) To upload or transmit viruses or malicious code that could affect the functionality or operation of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your access to the Service or any related website if you violate any of the prohibited uses.
Indemnification
You agree to indemnify, defend, and hold harmless JLW Global Enterprise and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service or any law or the rights of a third party.
Termination
These Terms of Service remain effective unless terminated by either party. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site. If, in our sole judgment, you fail or are suspected of failing to comply with any term or provision of these Terms of Service, we may terminate this agreement immediately without notice. You will remain liable for all amounts due up to and including the date of termination. We may deny you access to our Services (or any part thereof). The obligations and liabilities incurred by the parties prior to termination shall survive the termination of this agreement for all purposes.
Additional Provisions for Contraceptive Products
1. Privacy Protection
We understand the sensitive nature of our products and take every precaution to protect your privacy. Your purchase history, billing information, and shipping details will be handled with strict confidentiality. We will not share, sell, or disclose your personal information to third parties unless required by law.
2. Age Restriction
By placing an order on this website, you confirm that you are at least [insert minimum legal age] years old and legally permitted to purchase contraceptive products. We reserve the right to refuse service to individuals who do not meet this requirement.
3. Product Usage Instructions and Disclaimer
Please refer to the product packaging and instructions for the proper use of our condoms. We cannot guarantee the effectiveness of our products if they are used incorrectly or improperly stored. In no event shall we be liable for any damages arising from misuse or improper handling of the products.
4. Return Policy for Sensitive Goods
Due to the nature of our products, we do not accept returns or exchanges for opened or used items. Unopened and unused products may be eligible for return or exchange within [insert timeframe], subject to our Return & Refund Policy. Please contact customer support for further assistance.
5. Health and Safety Guidelines
Our condoms are designed for single-use only. Reusing or improperly storing condoms may compromise their effectiveness and safety. If you experience any allergic reactions or discomfort while using our products, discontinue use immediately and consult a healthcare professional.
6. Corporate Responsibility
At ELEPHANT, we are committed to promoting safe and responsible sexual health practices. Our mission is to provide high-quality, reliable products that empower individuals to make informed decisions about their reproductive health.
This Terms of Service constitutes the entire agreement between you and JLW Global Enterprise regarding the use of this website. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
Last Updated: [03/03/2023]