Terms of Service

This website is operated by JLW Global Enterprise. Throughout the site, the terms “we”, “us” and “our” refer to JLW Global Enterprise. When you access this Elephant website, You're bound by the below terms and conditions. The content of terms and conditions may be changed, move or delete at any time. Please note that we reserve the right to change the contents of the terms and conditions without any notice. Any violation of the rules and regulations of these terms and conditions, we will take immediate action against the offender(s).

Intellectual property rights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words, “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by us and Elephant.

The trademarks, logos, characters and service marks (collectively “Trademarks”) displayed on this website belong to or are exclusively licensed to Elephant. Your use/misuse of the Trademarks displayed on this website, or any other content on this website is strictly prohibited. We welcome requests for permission to use the content or materials provided on this site. Permission will be granted on a case-by-case basis and interested parties are kindly requested to direct their enquiries by email to: support@elephant.com.my

Links to other websites

We may provide you with access to third-party links which we neither monitor nor have any control over nor input. We are not responsible for examining or evaluating the content or accuracy of any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. We highly recommend that you make yourself aware of and carefully read the legal and privacy notices of all third-party websites that you visit before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Accuracy, completeness and timeliness of information

Nothing on this website should be construed as providing any medical advice or as a basis for any decision or action. Specific medical advice should always be sought from a qualified physician.

We make an effort to update this website, but some information may be out of date. Except as specifically stated, we have no obligation or warranties as to the accuracy, completeness or use of the information contained on this website. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers.

Availability of products and services

The products displayed on our website are subject to availability. We do not imply or warrant that these products will be available at any time. All descriptions of products and pricing are subject to change at any time without prior notice. We reserve the right to discontinue any products and services at any time. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, mailing address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

User comments, ratings, feedback and other submissions

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (a) to maintain any comments in confidence, (b) to pay compensation for any comments, or (c) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

Prohibited uses

In addition to other prohibitions as outlined in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) for any obscene or immoral purpose;

(d) to collect or track the personal information of others;

(e) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(f) to solicit others to perform or participate in any unlawful acts;

(g) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(h) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(i) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

(j) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(k) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet;

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Indemnification

You agree to indemnify, defend and hold harmless JLW Global Enterprise and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, costs and expenses, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.